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IT Managers: Pen Test Results Are Useless, Unless You Act on Them

Every IT manager knows the drill. You schedule your annual penetration test, the security team arrives, runs their tools, and delivers a comprehensive report detailing vulnerabilities and recommendations. You check the compliance box, file the report, and get back to your daily grind. Fast forward 12 months—the testers are back, and you’re bracing for déjà vu. The same vulnerabilities, the same recommendations, the same risks, still unfixed.

This isn’t just an anecdote. It’s a pattern observed across industries and organizations of all sizes. As MainNerve’s CTO Jon Ford explains in this clip, “We often come back year after year and see the same issues in the same places. If you don’t act on your pen test results, you’re just paying for expensive shelfware.”

 

The Reality: Inaction Is the Norm

This cycle is not unique to a single sector. Even as organizations invest in security assessments, many fail to follow through on remediation. The World Economic Forum’s Global Cybersecurity Outlook 2025 found that 72% of organizations reported a rise in cyber risks, with attackers leveraging automation and AI to accelerate their attacks. Yet, known vulnerabilities, often the same ones identified in previous assessments, remain unaddressed, leaving organizations exposed.

Similarly, the U.S. Cybersecurity and Infrastructure Security Agency (CISA) has documented that organizations enrolled in its Cyber Hygiene program have steadily improved their vulnerability management. Over a two-year period, the number of exploitable services per organization dropped from 12 to 8, and remediation times for critical vulnerabilities fell by 50%, but only when organizations actually acted on the findings.

 

Why Does This Happen?

Compliance Over Security

For many organizations, penetration testing is a compliance checkbox rather than a catalyst for genuine change. The focus is on passing audits, not reducing risk.

Resource Constraints

IT teams are stretched thin, juggling daily operations, user support, and project work. Remediation often gets deprioritized, especially when fixes require downtime or cross-team coordination.

Alert Fatigue and Overload

With thousands of security alerts each week, it’s easy for vulnerability remediation to get lost in the noise. Even smaller teams struggle to prioritize when faced with a flood of issues.

Lack of Accountability

Often, no single person or team is responsible for following up on pen test findings. Without clear ownership, issues linger.

 

The Cost of Doing Nothing

The consequences of ignoring pen test results are real and growing. As cyber risks rise and attackers become more sophisticated, the window of opportunity for exploitation widens. The World Economic Forum highlights that nearly 60% of critical vulnerabilities stem from outdated systems and misconfigured privileges, issues that are entirely preventable with timely action. CISA’s data shows that organizations that act on vulnerability reports see a marked reduction in the number and severity of exploitable weaknesses.

Organizations that implement regular vulnerability scanning and remediation programs can reduce their risk and exposure by around 40% within the first 12 months, according to CISA. Most see measurable improvements within the first 90 days.

 

Turning Pen Test Results Into Action

So, what should IT managers do after receiving a pen test report?

1. Prioritize Findings

Not all vulnerabilities are created equal. Focus first on high- and critical-risk issues, especially those involving access controls, authentication, and patch management.

2. Assign Ownership

Make remediation a team effort, but assign clear responsibility for each finding. Use ticketing systems to track progress and set deadlines.

3. Communicate with Leadership

Translate technical findings into business risk. Help executives understand the potential impact of inaction, including regulatory fines, reputational damage, and operational downtime.

4. Integrate Remediation Into Change Management

Fold vulnerability fixes into your regular change management process. Schedule patches and configuration changes as part of routine maintenance.

5. Validate Fixes

Don’t just assume a vulnerability is fixed; test it. Many pen testing providers offer retesting services to confirm remediation.

6. Foster a Culture of Continuous Improvement

Pen testing isn’t a one-and-done exercise. Use each assessment as a learning opportunity to strengthen your security posture and build resilience over time.

 

Final Thoughts

Penetration testing is a powerful tool, but only if you act on the results. As Jon Ford puts it, “A pen test report that sits on the shelf is just a very expensive paperweight.” With cyber threats escalating and compliance requirements tightening, IT managers must move from passive compliance to active risk management.

Don’t let your next pen test be a rerun of last year’s findings. Make remediation a priority, and turn your test results into real security improvements. Your business and your reputation depend on it. Contact us today to schedule your complimentary consultation.

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