Cybersecurity Solutions for Managed Service Providers (MSPs)
If you are a reseller of services or a MSP that serves as an IT support platform for small companies, MainNerve has the products and services you need to offer the cybersecurity services they desire. There is a lot of pressure in the industry from the “one stop” mega companies that offer customers every IT service under the sun. MainNerve allows you to counter those companies with affordable, cutting edge cyber security solutions that fit your customer’s budget and more importantly allow you to keep the relevance you need for account retention.
MainNerve products lead to increase sales for the MSP. Our Managed Service products are designed so that the security alerts go to you, the MSP to repair leading to increased sales in technical support and/or technology. Many customers desire other MainNerve products to support their training and compliance needs, offering additional sources of revenue.
MainNerve understands that the MSP partner should be familiar with the products it sells so a complete partner training program is available. Our technicians, engineers and marketing representatives work with the MSP designated POCs to train them on our products, provide them collateral and ensure that they understand the capabilities of MainNerve solutions, the appropriate customer to sell them to and the onboarding processes to ensure success. Training can be conducted as needed or scheduled on a programmed basis.
Don’t wait to offer these affordable cybersecurity solutions to your customers!
Cybersecurity Offerings for MSPs
Managed Security Solutions
MainNerve’s Managed Security Services are designed to ensure that MSPs leverage MainNerve’s Netforce Defender™ and Adaptive Darknet™ to secure themselves at an affordable cost. With minimal training and guidance, the MSP can offer an inexpensive, cloud based solution that is designed to provide security alerts on infected computer log and internet traffic. Alerts are instantaneous and are emailed to the customer or supporting technical staff. Most importantly, for the MSP that sells managed IT services, those alerts go to the MSP itself who gains customer confidence by repairing vulnerabilities, removing malware and keeping them secure. The service is not white labeled, allowing the MSP to leverage the national recognition that MainNerve has to provide that polished, professional image its customer’s desire.
MainNerve also has enterprise solutions that it can offer to the MSPs larger customers. These solutions provide 24/7 support from our Security Operations Center (SOC) located in Orlando, Florida with a 15 minute notification timeline and leverage one of the industry’s recognized SIEM solutions, AccelOps. Customers that require more comprehensive alerting, reporting, and support can leverage this option through the MSP. Again, the MSP also gains through the need for technical support and upselling other MainNerve products to meet the customers cybersecurity, compliance and training needs.
Penetration Testing and Vulnerability Scanning
Penetration Testing and Vulnerability Scanning can be an expensive proposition for a MSP to build and offer from in-sourced expertise. Tools and qualified personnel are expensive to acquire and often work is insufficient to pay for them. MainNerve provides the ability for companies to provide high-end penetration testing to meet compliance requirements such as PCI, HIPAA and FINRA as well as those companies that want to test the security of their systems to identify vulnerabilities and mitigate them. MSPs can also provide on-demand, highly automated penetration tests and vulnerability scans for those customers that require them. MainNerve provides the MSP with all training and material to start offering these critical cybersecurity services to their customers in little time.
Compliance Solutions and Assessments
MSPs are often asked by their customers to assist them with compliance requirements. Depending on the size of the MSP, in-sourcing these capabilities are difficult and expensive. However, MainNerve’s 12 years of experience allows the MSP to offer industry leading expertise, tools and support to enable their customers to meet compliance challenges.
MainNerve allows the MSP to assist its customers to meet compliance mandates for:
MainNerve provides the MSP with all training and material to start offering these critical cybersecurity services to their customers in little to no time.
Security and IT Risk Assessments
It is critical today that companies understand what their risk profile is in regards to cybersecurity. MainNerve’s technicians act with your security, IT and other assigned POCs to extract the information necessary to compile an accurate portrayal of your risk and to offer recommendations for mitigation. With our in-house risk assessment templates and off site (or on site) customer interviews we identify critical strengths and possible vulnerabilities and determine the potential risk involved if a vulnerability were acted upon by an outside actor. Additionally, we review policies and trainings, and interview key staff to gain as much information as we can about the organization and then help the client by providing suggestions for ways to mitigate the risk and reducing their vulnerabilities. For those customers that are lacking in resources MainNerve can even provide policy templates for organizations that are lacking in this area.
Often cybersecurity training is an overlooked area where MSP customers can improve their cybersecurity. MainNerve’s experienced and certified security specialists will provide a customized training curriculum for MSP customers based on the compliance and security programs that your business must adhere to. After undertaking MainNerve’s training programs, MSP customer employees will walk away understanding the threats that the company is under, how to identify cyber attack threats and most importantly, their responsibility to prevent hacks through proactive measures such as phishing and pharming identification, at risk employee behavior and social engineering.
MainNerve instructors have years of experience in cyber security. Their qualifications and certifications include:
- Certified Information Systems Security Professional (CISSP)
- Certified Ethical Hacker (CEH)
- DoD Computer Incident Responder
- DoD Cyber Investigations
- National Security Agency Red Team
- …and many more!
MSPs are often the first to know when their customers have been hacked and are usually the first point of contact when requesting assistance. MainNerve provides Incident Response services as needed for the MSP clients ranging from simple remediation of known infected systems, to solutions as complex as to require an eDiscovery certified forensic examiner to capture and safeguard electronically stored data for use in litigation and analysis. Evidence is extracted, analyzed and stored on an as-needed basis by licensed examiners for our clients based on the requirements of the project.
Why MainNerve for Cybersecurity?
MainNerve is a leading provider of cybersecurity, training and technical services to commercial, defense, and government sectors. Leveraging years of experience in training, security and global asset protections, MainNerve specializes in network and information security services and technology innovations, utilizing its Netforce Defender™ and cloud based line of products and services as the cornerstone of its differentiation in the market and to offer affordable cybersecurity solutions. MainNerve’s diverse client roster includes not only Fortune 100 and 500 businesses operating globally, but the Department of Defense and the United States Special Operations Command.
Simply put, we stand out from our competition… so you stand out from your competition.